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1/5/2025, 6:50:37 PM

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DROS Entry System (DES) Contact Us

If you have questions or comments concerning the DROS Entry System, please contact the DES Customer Support Center using one of the following options:

  • Log into the DES application and click on the Report an Issue link from any screen
  • Phone number:1-855-DOJ-DROS (1-855-365-3767)
  • Fax number: (916) 227-7480
  • Email: bofdes@doj.ca.gov
  • Please send correspondence to:
    The Department of Justice
    DES Customer Support Center
    P.O. Box 160487
    Sacramento, CA 95816-0487

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DROS Entry System (DES) Conditions of Use
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DROS Entry System (DES) Password Format Rules
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